Connect Crisp
1 auth method · updated 2026-09-10
Crisp is a customer messaging platform for managing conversations, contacts, operators, helpdesk content, campaigns, and workspace settings.
crisp.chat ↗API key
Uses your own credential — Verslay stores it encrypted
- 1Sign in to CrispOpen https://crisp.chat and sign in to the account you want to connect.
- 2Create the API keyOpen https://docs.crisp.chat/guides/rest-api/authentication/website-token/ and generate a new API key.
- 3Copy it immediatelyCrisp usually shows the full API key only once, right after you create it. Store it somewhere safe before closing the page.
- 4Connect in VerslayIn the Verslay Hub, open Connections, find Crisp, and paste the API key into the Website ID, Website Token Identifier, Website Token Key field.
- 5VerifyThe connection flips to Connected. Run any read-only action once to confirm the credential has the right scopes.
- 6Rotate safelyWhen you rotate later: connect the new credential first, confirm it works, then revoke the old one.
What you’ll paste into Verslay
The Website ID for the workspace bound to this token. Find it in Crisp Dashboard > Settings > Workspace Settings > Setup instructions, then copy the Website ID shown for your workspace.
The identifier from Crisp Dashboard > Settings > Workspace Settings > Advanced configuration > API Token. Generate a Website Token there and copy the identifier when Crisp displays it; keep it secret.
The key paired with your Website Token in Crisp Dashboard > Settings > Workspace Settings > Advanced configuration > API Token. Copy it when Crisp displays it; it cannot be recovered later and must remain secret.
Connect Crisp once — every agent can use it
Verslay agents share your connections. Connect Crisp in the Hub and every use-case that needs it lights up — no per-agent setup.
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