Connect ServiceNow
3 auth methods · updated 2026-10-01
ServiceNow is a cloud-based enterprise platform that helps organizations automate and manage digital workflows across IT, HR, customer service, and operations.
www.servicenow.com ↗Username & password
Uses your own credential — Verslay stores it encrypted
- 1Sign in to ServiceNowOpen https://www.servicenow.com and sign in to the account you want to connect.
- 2Create the app passwordGenerate a new app password from the API or developer settings in your ServiceNow dashboard.
- 3Connect in VerslayIn the Verslay Hub, open Connections, find ServiceNow, and paste the app password into the Username, Password, Instance Name field.
- 4VerifyThe connection flips to Connected. Run any read-only action once to confirm the credential has the right scopes.
- 5Rotate safelyWhen you rotate later: connect the new credential first, confirm it works, then revoke the old one.
What you’ll paste into Verslay
Username for basic auth
Password for basic auth
Your Servicenow Instance Name.
ServiceNow connection FAQ
How do I connect ServiceNow to Verslay?
Open Connections in the Verslay Hub, find ServiceNow, and use the Username & password method. The steps are: Sign in to ServiceNow, Create the app password, Connect in Verslay, Verify, Rotate safely.
What do I need before I connect ServiceNow?
You need Username, Password, Instance Name from your ServiceNow account. Username for basic auth
Should I use the API key or OAuth for ServiceNow?
Both are listed on this page. OAuth opens ServiceNow's official sign-in and Verslay only gets the scopes you approve. The API key route uses your own credential, which Verslay stores encrypted. Connect a new credential first and confirm it works before you revoke an old one.
Related connection guides
See also Verslay use cases and agents.
Connect ServiceNow once — every agent can use it
Verslay agents share your connections. Connect ServiceNow in the Hub and every use-case that needs it lights up — no per-agent setup.
Open the Hub →