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Connect WhatsApp

2 auth methods · updated 2026-09-10

Enables interaction with customers through the WhatsApp Business API for messaging and automation. Only supports WhatsApp Business accounts, not WhatsApp Personal accounts.

web.whatsapp.com/ ↗

API key

Uses your own credential — Verslay stores it encrypted

Connectable today
  1. 1
    Sign in to WhatsApp
    Open https://web.whatsapp.com/ and sign in to the account you want to connect.
  2. 2
    Create the API key
    Generate a new API key from the API or developer settings in your WhatsApp dashboard.
  3. 3
    Copy it immediately
    WhatsApp usually shows the full API key only once, right after you create it. Store it somewhere safe before closing the page.
  4. 4
    Connect in Verslay
    In the Verslay Hub, open Connections, find WhatsApp, and paste the API key into the System User Token, WABA ID field.
  5. 5
    Verify
    The connection flips to Connected. Run any read-only action once to confirm the credential has the right scopes.
  6. 6
    Rotate safely
    When you rotate later: connect the new credential first, confirm it works, then revoke the old one.

What you’ll paste into Verslay

System User Token

Permanent Meta system user access token (starts with 'EAA'). Create it in Meta Business Settings → Users → System users → Generate token with WhatsApp permissions.

required · secret
WABA ID

Your WhatsApp Business Account ID, a 15-16 digit number like 102290129340398. Find it in your Meta app under WhatsApp → API Setup, or in Business Suite → Settings → Accounts.

required
WhatsApp website ↗

Connect WhatsApp once — every agent can use it

Verslay agents share your connections. Connect WhatsApp in the Hub and every use-case that needs it lights up — no per-agent setup.

Open the Hub →
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