Skip to main content

Connect HelpSpot

1 auth method · updated 2026-10-01

HelpSpot is a customer support platform for managing requests, staff workflows, time tracking, saved responses, reports, and help desk metadata.

www.helpspot.com ↗

API key

Uses your own credential — Verslay stores it encrypted

Connectable today
  1. 1
    Sign in to HelpSpot
    Open https://www.helpspot.com and sign in to the account you want to connect.
  2. 2
    Create the API key
    Generate a new API key from the API or developer settings in your HelpSpot dashboard.
  3. 3
    Copy it immediately
    HelpSpot usually shows the full API key only once, right after you create it. Store it somewhere safe before closing the page.
  4. 4
    Connect in Verslay
    In the Verslay Hub, open Connections, find HelpSpot, and paste the API key into the HelpSpot Installation URL, API Token field.
  5. 5
    Verify
    The connection flips to Connected. Run any read-only action once to confirm the credential has the right scopes.
  6. 6
    Rotate safely
    When you rotate later: connect the new credential first, confirm it works, then revoke the old one.

What you’ll paste into Verslay

HelpSpot Installation URL

The externally reachable HTTPS root URL of your HelpSpot cloud or self-hosted installation, including any deployment path prefix but not /api/index.php, for example https://support.example.com or https://example.com/helpspot. Copy it from y

required
API Token

Generate and copy an API token from the Preferences area of your HelpSpot staff profile. The token inherits that staff user's rights and roles, so use a user with only the permissions needed for these automations and keep the token secret.

required · secret
HelpSpot website ↗

HelpSpot connection FAQ

How do I connect HelpSpot to Verslay?

Open Connections in the Verslay Hub, find HelpSpot, and use the API key method. The steps are: Sign in to HelpSpot, Create the API key, Copy it immediately, Connect in Verslay, Verify, Rotate safely.

What do I need before I connect HelpSpot?

You need HelpSpot Installation URL, API Token from your HelpSpot account. The externally reachable HTTPS root URL of your HelpSpot cloud or self-hosted installation, including any deployment path prefix but not /api/index.php, for example https://support.example.com or https://example.com/helpspot. Copy it from y

Related connection guides

See also Verslay use cases and agents.

Connect HelpSpot once — every agent can use it

Verslay agents share your connections. Connect HelpSpot in the Hub and every use-case that needs it lights up — no per-agent setup.

Open the Hub →
← All connection guides