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E-commerce

Cart & Checkout Recovery

A personalized recovery email for every abandoned cart — first-timers get incentives, regulars get a nudge — staged before anything sends.

Abandoned carts are the highest-intent traffic you'll ever get. This turns them into reviewed, personalized outreach in one run instead of a never-shipped automation project.

Best forB2BB2b2cB2C
Agents5 required
Duration3-5 minutes

A personalized recovery email for every abandoned cart — first-timers get incentives, regulars get a nudge — staged before anything sends. Abandoned carts are the highest-intent traffic you'll ever get. This turns them into reviewed, personalized outreach in one run instead of a never-shipped automation project.

How it runs

Multi-agent orchestration — here's the flow, step by step.

01

Pull in-scope abandoned carts: shopper, exact line items, cart value, and abandonment timestamp. Deduplicate by shopper and drop recovered or expired carts.

ecommerce scanner
02

Classify each shopper: first-timer vs repeat vs VIP, and cart tier by value. This decides the recovery posture per buyer.

triage router
02

Recommend the incentive posture per buyer within the merchant's discount policy — first-timers may warrant a code, repeat buyers a nudge. State the reasoning in real numbers, never a flat discount for everyone.

clv analyst
03

Draft one personalized recovery email per shopper — subject line, body with their actual cart contents, incentive line if warranted, and CTA. No reusable template text; every message reflects that cart.

email writer
04

Stage the full package for one-click approval — drafts, incentive payloads, and send windows. Nothing sends until approved. Without an email connection, the package waits in-hub with copy-paste-ready drafts and the shopper list.

distributor

Required Agents

5
  • ecommerce-scanner
  • triage-router
  • clv-analyst
  • email-writer
  • distributor

Connections

Required

gmailshopifywhatsappzoho

Optional

gmailresendzohohubspotwhatsapptwilio

What it does

  • Per-shopper drafts built from their real cart contents — no templates
  • Incentive posture decided per buyer within your discount policy
  • First-timer vs repeat vs VIP treatment, stated in numbers
  • Approve-gated sends; in-hub drafts + list when email isn't connected
  • Idempotent by cart — reruns never double-reach a shopper

Example prompt

Pull last night's abandoned carts and draft a personalized recovery email for each shopper.

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