Cashfree Failed Payment Recovery
Recover revenue that failed at checkout.
Helps teams turn failed payments into structured recovery work instead of accepting checkout leakage as normal.
Groups failed payments by reason, identifies recoverable attempts, and produces prioritized retry, support, or customer outreach actions.
How it runs
Multi-agent orchestration — here's the flow, step by step.
Call verslay_recall to retrieve prior failed payment recovery rates, retry success benchmarks, and customer risk tiers stored in memory. Connect to Cashfree to pull all failed transactions for the specified date range: payment IDs, failure reasons (bank decline, timeout, insufficient funds, fraud), amounts, and customer identifiers. Produce a structured failed payment dataset as Phase 1 output.
payment scannerConsume Phase 1 failed payment dataset. Group failures by reason code, payment method (UPI, card, netbanking, wallet), and failure hour. Calculate failure-rate-by-method and identify the top failure reason clusters. Flag high-value failures (above the user-specified threshold) as priority recovery candidates. Produce a segmented failure analysis for Phase 4.
cashfree payment operations analystIn parallel with cashfree-payment-operations-analyst, call verslay_news_search targeting 'Cashfree payment failure recovery India 2026' and 'UPI payment decline retry best practices' to surface platform-specific recovery tactics. Call verslay_web_search for payment gateway retry window guidelines and smart retry logic standards. Call verslay_rss_fetch on Cashfree's developer blog RSS for any recent downtime or method-specific advisories. Produce a recovery best-practices package for Phase 4.
web researcherConsume Phase 2 failure analysis and Phase 2 recovery best practices. Calculate expected recovery yield by segment (failure reason × amount band). Call verslay_chart_create to generate a failure-reason breakdown pie chart and a recovery-potential bar chart segmented by payment method. Rank customers by recovery priority (high-value + retryable failure code). Produce a prioritized recovery list for Phase 5.
data analystConsume Phase 3 prioritized recovery list. Draft personalized payment recovery email sequences for each failure segment: soft-decline recovery email (retry with different method), hard-decline recovery email (update payment details), and high-value VIP recovery email (personalized tone). Reference recovery best practices from Phase 2. Produce a set of ready-to-send recovery email drafts.
email writerConsume Phase 3 charts, Phase 4 email drafts, and the Phase 2 failure analysis. Write an operations brief: total failed payment exposure, segmented failure breakdown, expected recovery yield, smart retry recommendations, and a summary of recovery emails prepared. Call verslay_memorize to store the current period's failure rates, top failure reasons, and recovery success rates as baseline. Pass brief to distributor.
executive briefing writerReceive the operations brief and recovery email drafts from executive-briefing-writer. Distribute the brief to the configured Slack channel or email. Confirm delivery and log the send timestamp.
distributorRequired Agents
7- payment-scanner
- cashfree-payment-operations-analyst
- web-researcher
- data-analyst
- email-writer
- executive-briefing-writer
- distributor
Connections
Required
What it does
- Failure reason clustering
- Revenue recovery ranking
- Customer follow-up drafts
- Retry recommendations
- Support handoff notes
Example prompt
Review failed Cashfree payments from the last 7 days. Prioritize recoverable revenue and draft customer follow-ups.
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