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HubSpot Renewal Risk Brief

Renewal risk visible before the renewal call.

Gives customer teams a proactive retention queue from HubSpot instead of waiting for churn signals to become obvious.

Best forProfessional ServicesSaaS
Agents7 required
Duration5-10 minutes

Combines deal, company, ticket, and activity signals in HubSpot to flag accounts that need proactive renewal attention.

How it runs

Multi-agent orchestration — here's the flow, step by step.

01

Call verslay_recall to load prior renewal risk notes and churn threshold settings from memory. Then scan HubSpot via the connected integration to pull all accounts with renewals due in the next 90 days: contract value, last activity date, NPS score if available, open support tickets, and health score. Produce a ranked at-risk account list as Phase 1 output.

crm scanner
02

Consume Phase 1 ranked account list. Apply churn probability scoring based on recency of engagement, support ticket volume, and contract size signals. Flag accounts as HIGH / MEDIUM / LOW risk. Pass the scored list to Phase 3.

churn predictor
02

In parallel with churn-predictor, call verslay_news_search on each HIGH-risk account company name to surface funding news, layoff announcements, leadership changes, or M&A signals that may predict non-renewal intent. Call verslay_web_search for any public vendor evaluation discussions. Attach news signals to each account record and pass to competitive-intel.

web researcher
03

Consume Phase 2 news signals and Phase 2 churn-scored accounts. Call verslay_news_search targeting competitor product names mentioned in the at-risk accounts' industries to identify active vendor-switch campaigns. Call verslay_reddit_search to find community threads where users discuss switching away from your product category. Produce a competitive risk overlay per account.

competitive intel
04

Consume Phase 2 churn scores, Phase 2 news signals, and Phase 3 competitive overlay. Cross-tabulate renewal risk by segment (company size, industry, contract tier). Call verslay_chart_create to generate a renewal risk heatmap and a churn-probability distribution chart. Produce a synthesis data package for Phase 5.

data analyst
05

Consume Phase 4 data package and charts. Format the renewal risk brief as a structured table: account name, ARR, renewal date, risk tier, news signal, competitive threat, and recommended action. Include the charts inline.

report formatter
05

Receive the formatted brief from report-formatter. Call verslay_memorize to store updated churn scores and risk thresholds in memory. Distribute the finalized renewal risk brief to the configured Slack channel or email recipient. Confirm delivery.

distributor

Required Agents

7
  • crm-scanner
  • churn-predictor
  • web-researcher
  • competitive-intel
  • data-analyst
  • report-formatter
  • distributor

Connections

Required

hubspot

What it does

  • Renewal account scan
  • Risk signal grouping
  • Owner action queue
  • Executive-help flags
  • Retention play suggestions

Example prompt

Find HubSpot accounts at renewal risk this quarter. Show risk signals, owners, next actions, and which accounts need executive help.

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