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Customer Success

NPS Feedback Analyzer

Turn NPS data into retention and product decisions.

Go beyond the score — get detailed theme analysis, promoter vs detractor patterns, and segment-specific action items from your NPS responses. Fix churn drivers before they compound.

Best forEcommerceConsultingProfessional ServicesSaaS
Agents3 required
Duration3-5 minutes

Processes NPS survey responses with sentiment analysis, theme extraction, and segment-specific recommendations.

How it runs

Multi-agent orchestration — here's the flow, step by step.

01

Collect NPS survey responses

inbox scanner
02

Analyze sentiment and extract themes

sentiment analyzer
03

Produce NPS analysis report

report formatter

Required Agents

3
  • inbox-scanner
  • sentiment-analyzer
  • report-formatter

Connections

Required

google

What it does

  • NPS score calculation
  • Promoter/Detractor segmentation
  • Theme extraction
  • Trend comparison
  • Segment-specific recommendations

Example prompt

Analyze our latest NPS survey results ([paste survey name or date range]). Break down by [customer segment / plan tier / region]. Identify the top [3 / 5] positive themes and top [3 / 5] negative themes. Recommend specific actions for each detractor category.

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