Turns post-purchase silence into a reviewed, personalized series instead of a generic drip. It pulls shipped and delivered orders from your store, collapses each customer into ONE series keyed to their latest order, and plans up to three touches from real timestamps: a care/how-to email written from the actual purchased products, an optional cross-sell picked only when a genuine complement to the cart exists, and a review ask that waits for delivery confirmation. Suppression and opt-out gates fail closed, a frequency-cap ledger guarantees no customer is double-touched, and every draft lands in Gmail for one-click approval. Without an email connection, the full package waits in-hub, copy-paste-ready.